Terms of Service

Legal Agreement for Frevo Services

Last updated: September 23, 2025

1. Acceptance of Terms

Important: By accessing and using Frevo ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Frevo is a comprehensive Chrome extension and backend API that provides AI-powered proposal writing and project filtering tools for freelancers using Freelancer.com. Our service includes:

  • AI-powered proposal generation using OpenAI GPT-3.5-turbo
  • Smart project filtering and advanced search capabilities
  • User profile and freelancer profile detail access
  • Comprehensive analytics and usage tracking
  • Activity monitoring and behavior analytics
  • Subscription management with tiered access levels
  • Secure Google OAuth authentication

3. User Accounts

To use our service, you must create an account using Google Sign-In. You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

4. Subscription Plans and Billing

4.1 Available Plans

  • Basic Plan (Free):
    • 20 AI proposals per month
    • 10 job owner profile views per day
    • Basic project filtering
    • Standard support
  • Plus Plan ($5/month):
    • 100 AI proposals per month
    • 50 job owner profile views per day
    • Personalized AI proposals with profile details
    • Enhanced proposal quality
    • Priority support
  • Premium Plan:
    • Unlimited AI proposals
    • Unlimited job owner profile views
    • Advanced AI features with different tones
    • Custom message integration in proposals
    • Advanced analytics
    • Priority support
    • Contact for pricing

4.2 Billing and Payments

  • Subscriptions are processed through secure payment providers
  • Monthly and annual billing options available
  • 30-day money-back guarantee for new subscribers
  • We may change our pricing with 30 days advance notice
  • You can cancel your subscription at any time through your dashboard
  • Upon cancellation, you retain access until the end of your billing period

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws, regulations, or platform terms of service
  • Infringe on intellectual property rights
  • Generate false, misleading, or fraudulent proposals
  • Attempt to circumvent usage limits or security measures
  • Reverse engineer, decompile, or attempt to extract source code
  • Transmit harmful, malicious, or unauthorized code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the service for any illegal, harmful, or unauthorized purpose
  • Interfere with, disrupt, or overload the service or its infrastructure
  • Share account credentials or allow unauthorized access to your account
  • Use automated systems to abuse or exploit the service

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Frevo and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding:

  • Collection of Google account information (email, name, profile picture)
  • Usage tracking and analytics for service improvement
  • Activity monitoring for security and optimization
  • Storage and processing of generated proposals
  • Secure handling of subscription and billing information

8. Limitation of Liability

In no event shall Frevo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason including but not limited to:

  • Breach of these Terms of Service
  • Violation of acceptable use policies
  • Suspected fraudulent or malicious activity
  • Non-payment of subscription fees
  • Extended periods of inactivity

Upon termination, you will lose access to all premium features immediately, though your data may be retained for a limited period as outlined in our Privacy Policy.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. Rate Limiting and Fair Use

To ensure fair usage and optimal performance for all users, we implement rate limiting:

  • API requests are limited based on your subscription plan
  • Excessive usage may result in temporary service restrictions
  • Limits are designed to accommodate normal usage patterns
  • Contact support if you need higher limits for legitimate use cases

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: support@frevo.com
  • Website: https://frevo.app
  • Response time: Typically within 24-48 hours